If you own a business then you know that you have to win the rights to serve your customers and clientele; that is to say you must earn the right to their business. There are many things going against you in all of this. For instance the competition wants your customers too. And you compete for the all-mighty dollar from all businesses really. Here are the Top 7 tips to winning customers.
1.) You must give your customers a reason to buy; that reason must be compelling and simple.
2.) You must let the customer know in advance that you value their business and are on their team.
3.) You must thank your customers for buying from you and choosing your business over other businesses.
4.) You must treat the customer with respect; those disrespected will not return unless they have too or until someone else enters the market as competition.
5.) Your customers must love you enough to refer you to their friends.
6.) You will increase your customer loyalty by exceeding their expectations
7.) You must reward customers for loyalty and there should be some form of economic incentive, for instance a rewards customer program.
If you do these things you will find yourself and your business in a much better place and with a stronger customer base. Your customer lists will grow and you will be well on your way to winning the next wave of customers. Please consider all this in 2006.
Lance Winslow - Online Think Tank forum board. If you have innovative thoughts and unique perspectives, come think with Lance; www.WorldThinkTank.net/wttbbs/ |
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